Shipping policy

Shipping Policy

Last Updated: May 20, 2026

Thank you for shopping with Shayanab Organic Products Store. We are committed to delivering fresh, high-quality organic products safely and on time across Pakistan.

1. Shipping Coverage

We currently deliver nationwide across Pakistan, including major cities and remote areas. If your location is not serviceable by our courier partners, our team will contact you to arrange an alternative solution or refund.

2. Order Processing Time

  • Orders are processed within 1–2 business days after confirmation.

  • Orders placed on Sundays or public holidays will be processed on the next working day.

  • Once your order is shipped, you will receive a confirmation message with tracking details via SMS, WhatsApp, or email.

3. Delivery Time

Estimated delivery times are as follows:

  • Major Cities: 2–4 business days

  • Remote Areas: 4–7 business days

Please note that delivery times may vary due to weather conditions, public holidays, courier delays, or unforeseen circumstances.

4. Shipping Charges

  • Shipping charges are calculated at checkout based on delivery location and parcel weight.

  • Free shipping may be offered on selected promotions or minimum order values.

5. Cash on Delivery (COD)

We offer Cash on Delivery (COD) service across Pakistan for eligible orders.

6. Order Tracking

After dispatch, customers will receive a tracking number to monitor shipment status through the courier service website.

7. Damaged or Missing Items

If your order arrives damaged, defective, or incomplete, please contact us within 24 hours of delivery with:

  • Your order number

  • Clear photos of the package and products

Our team will review the issue and arrange a replacement or suitable resolution where applicable.

8. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details. Shayanab Organic Products Store is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

9. Delivery Delays

While we strive to deliver orders on time, delays may occasionally occur due to:

  • Weather conditions

  • Courier service disruptions

  • Public holidays

  • High order volumes

We appreciate your patience and understanding in such situations.

10. Contact Us

For any shipping-related questions or support, please contact us:

Email: organicproducts0512@gmail.com

Thank you for choosing Shayanab Organic Products Store.
We appreciate your trust in our natural and organic products.